Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.


You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

My WiFi reset button is stuck

edited May 31 in Camera + App 2 comments

To whom it may concern,

My camera’s WiFi / reset button is stuck and I’m not able to use the camera. Can you please help with this issue?

Thank you for your assistance.

Natalia Ceballos

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