Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.

You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

Activate Code for Insights Free Year

in Camera + App 2 comments

hello, I received my Nanit for my baby shower and the box it came in says that 1 free year of Nanit insights service is included. Can you please send me the activation code or let me know where I can find it on the box so I can get that set up on my account? I would like to

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