Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
Weighted dreamland baby swaddle give false red alert?
I jolted out of bed in the middle of a pumping session when we got a red alert. This was the first night using the dreamland baby swaddle on our 3.5 week old daughter. We are positive it was a false alarm. Wondering if anyone else has experienced this as now we are unsure if we will ever use the