Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
📣 New feature! Customize notifications with My Nanit Sounds
We're thrilled to share our latest feature designed to make your parenting journey even smoother: My Nanit Sounds. Now, you can customize your Nanit Pro Camera notification sound with our brand new Pingtone.
So, how can My Nanit Sounds help your family? Let's break it down:
ℹ️ Cut through information overload: We get it—the last thing busy parents need is another notification. With My Nanit Sounds, you can differentiate Nanit alerts from the sea of other apps clamoring for your attention. When you hear that personalized Pingtone, you'll know it's one that truly matters.