Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.

You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

No breathing detected alert

I woke in the middle of the night to a notification in the app that no breathing motion was detected from my baby. However, the red alert did not sound, so I have no idea how long this notification was showing. My baby seems fine, but when I go back on the video, I can't see motion before I picked

Join the conversation!

Sign In

To view full details, sign in.


Don't have an account? Click here to get started!