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You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

Battery drain on the Sound + Light machine despite being switched to Off

I love the Sound+Light machine in general but I'm having a hard time managing the battery. I find it very difficult to understand how much is remaining via the app. Also, after realizing that leaving it switched to On drained the battery considerably even when the sound and light were not active, I charged it fully and switched it to

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