Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.

You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

📣 New Feature! Sound + Light Works with Google Home

The smartest audio monitor on the market works with Google Home! By linking your Nanit camera insights with Sound + Light with Predictive Pairing, you can now use voice commands to control your Sound + Light device hands-free. 

🗣️ Once you've set up your Nanit Account with Google Home, try saying commands like:

  • "Hey Google, turn on/off <device name>"
  • “Hey Google, set <device name> brightness to x%”

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