Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.

You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

One free year subscription

I had just inboxes our nanit pro today 10APR24 as I gave just received it in the mail today. I set it all up and noticed on the box it says one year free subscription. It says I have the sleep plan until 09OCT24. It's this the free subscription if so how do I change my date. Also with

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