Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.


You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

Get stuck in activate my Nanit insight code

edited June 11 in Camera + App 8 comments

Hi, I bough Nanit insight subscrition during black friday and just have a baby. When I trued to activate it, I keep getting stuck at the activatio page. Can you help me ?

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