Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.

You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

Nanit barely turns on?

in Camera + App 1 comment

I was able to set my Nanit pro up, however, I seem to be having the same issue as many others where my camera just shuts off and cannot reconnect. It barely works 1/10 times when I replug it, but only for a few minutes then nothing. Not to mention, the power adapter supplied with the Nanit never worked to

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