Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
One year free subscription
I have installed and setup the camera and app today, it is not showing the free one year insights that was promised… Some limited version of insights may have been activated upon setup, but the next billing date shows as September 2024, which only offers 6months?? I will need access to breathing monitoring. I would really appreciate your assistance in