Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
Static Noise - iPhone vs android
I have an iPhone, while my husband has an android, and our sounds are completely different! I have this loud, unbearable, staticky noise in the background with my volume at 1/3, while my husband’s is at full volume and it sounds like white noise. Anyone else having this issue? How do I resolve it? This is the first time it’s