Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.


You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

Months missing

in Camera + App 1 comment

hello, I have a Nanit camera and am uploading the milestones in anticipation of my daughters first birthday. I didn’t set the camera up right away after she was born and am missing the one and two month milestones. I’m wondering if there’s any way to retroactively populate those milestones so I can have a complete set.

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