Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.

You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

No Audio

edited December 2023 in Camera + App 1 comment

Hi Nanit,

Suddenly I am unable to hear sound from Nanit app. Tried restarting the app and also deleting the app and reinstalling it.

Could you help on this asap as we need to hear sound to monitor our baby.


Join the conversation!

Sign In

To view full details, sign in.


Don't have an account? Click here to get started!