Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
Nanit just started to give a ton of feedback noise - sounds screechy
hi! My Nanit has worked wonderfully for the past 2 years and all of a sudden the noise I get through the app sounds like screeching. Everything is much higher pitched and I get a lot of feedback. It started after the last update. Any fixes? Thanks.