Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.

You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).


edited December 2023 in Camera + App 1 comment

For last few days I have no sound coming out of my Nanit camera on my iPad or my phone and not getting any sound notifications. I tried resetting the monitor itself by unplugging and tried logging out of app and back in. Still n nothing any other suggestions


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