Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.


You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to [email protected] or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

Temp and Humidity reading does not work.

edited December 2023 in Camera + App 1 comment

we received the Nanit as a gift for our second born. We had used the Arlo for the first born and loved it, but we thought we’d give the Nanit a try considering how expensive it is. I was disappointed that I needed to also buy an expensive subscription as well. The temp and humidity reading has never worked. I’ve

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