Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
📣 New Bundle! The Newborn To Two Bundle
We are excited to announce our newest bundle offering - our Newborn To Two Bundle includes everything you need to be prepared for your baby's first two years!
For those of you who are current Nanit families, you are most likely familiar with all (or most!) of the products in our bundle and probably have a few of these in your nursery today! Which Nanit product is your favorite for those first few months of parenting and beyond? Would love to hear from you below.