Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.

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Nanit isn't working and seems to be frozen with red IR lights on

in Camera + App 6 comments

Hi all,

All of a sudden my Nanit camera seemed to stop working. The IR lights are stuck on. I can't even reset or disconnect my camera from the app. I uninstalled/reinstalled the app and power cycled the camera, and still the same thing.

Is there a solution to this?


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