Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.


You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to [email protected] or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday).

No sound at all from camera on my phone

edited October 10 in Camera + App 1 comment

Hi both mine and my partners phone have no sound coming from the bsby monitor for the last 2 days. Have tried resetting and on and off etc but it has made no difference

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