Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
Webinar Recap 🎥 App Talk: All things sleep in the Nanit App (Parent Like a Pro 2023)
Meet the Nanit team and learn more about the app during our inaugural App Talk webinar! During this session, we discuss some of our most innovative sleep features available to you in the Nanit App and our parents' most-loved features. PLUS, we share more information about some of our newest and most requested features… check it out below.