Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.


You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

How do I upgrade the firmware?

edited September 2023 in Camera + App 9 comments

It’s on 6.18.508 but nowhere can I update the firmware.

On one iPad if the sound is on the videos get very laggy. No issue on any other device.

Tagged:

Join the conversation!

Sign In

To view full details, sign in.

Register

Don't have an account? Click here to get started!