Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.

You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

HELP! New Here

edited July 2023 in Camera + App 1 comment

Hello All! I have an almost 4 month old we’re transitioning to the crib. We’ve installed our Nanit pro but maybe I am just dumb, but I see that it gives me an alert on my phone as a notification when sound or movement occurs, is that the only thing? I am silly to think if I am asleep I

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