You asked, we're listening.

Thank you to those who submitted your questions regarding our recent outage. We’ve compiled your concerns and addressed them here.  

If you have any additional specific questions, please reach out to help@nanit.com.

Q: How do you plan to mitigate these outages and what process do you have in place to keep your users informed?

A: We are constantly working on making improvements to our system. These are the next steps we are taking as a matter of priority: