Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
Nanit for toddler bed
Hello. I have been having issues with my Nanit camera not detecting when my toddler gets out of bed. This has only been an issue since we moved him to his toddler bed a a month or two ago. It will detect movement while he is in bed but there is not detection for when he gets out. This is