Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to [email protected] or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday).
Audio isn’t on after phone call
I'm noticing I can't hear my audio after a phone call. The icon says it's on and even after toggling it to off, on, background it still doesn't come through. I have to turn close the app (iPhone > swipe up) and then it works.