Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.

You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

Wall mount height

edited August 2023 in Camera + App 4 comments

We are new to the Nanit family and are trying to set up the wall mount but don’t have the recommended 66”…. We have about 56” of height at the center of the crib. Is this a big problem or are we okay to mount it?

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