Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
Feature request - easy access to night vision
Our top feature that we use is turning night vision on and off, and it would be nice if it wasn't so buried in the settings. With a toddler wanting independence, it's nice to turn the red light off most of the time, then turn it on quickly for a minute to check on her before going to sleep, or