Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to [email protected] or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
Nanit Pro Wall Mount Setup
We have slanted ceilings above our crib and recently purchased the Nanit pro with wall mount. There is not enough clearance to have the camera meet the height requirements. If the camera is closer to the crib, how much will this affect the functionality of the analytics?