Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.

You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

Mounts cross compatible?

edited March 2022 in Camera + App 2 comments

Hi there,

We have our second baby on the way and are planning to buy a Nanit Pro and thinking about replacing our current Nanit Plus that’s over our crib. Since I already have the wall mount for our current camera installed, I’m wondering if I can just pop the Plus off and stick the Pro on without needing to replace the

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