Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to [email protected] or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday).
Receiving notifications after setting motion zone
Is there a way to not receive notifications to my phone for when my child is on within the motion zone that I setup within the app? Atleast 75% of my notifications are from a shadow moving of trees from having the blinds open.