Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to [email protected] or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday).
Anyone having issues with the night light turning off on its own?
We’ve been out on a family trip for the past two weeks. When we came back, I noticed my son’s night light was off (I leave it on always). No biggie, the neighbors reported a power outage so I figured that’s what caused it to turn off. But since we’ve been back, I’ve had to turn it back on multiple