Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.


You also have the option to contact the Nanit Support Team by completing the contact us form, emailing to [email protected] or dialing 1-866-696-2648 to open a ticket. The support team is available from 11 AM-9 PM EST on weekdays (Monday to Friday) and 12-9 PM EST on weekends (Saturdays and Sundays).

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Sound Artifacts from Nanit

edited January 20 in Camera & App 1 comment

We recently purchased a Nanit camera and while all of us are gone during the day the camera detects 1)a loud “bang” noise and 2) a light in our baby’s room turning on then off. It happens at least 4 times a day but never while our baby is in the crib. Has anyone experienced the camera picking up any

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