Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.

You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).


edited March 2022 in Camera + App 3 comments

Please Nanit!!!

Can you come out with a crib mount for the camera! I live in a one bedroom condo and my baby is in our room, next to a window. There is no way to connect the camera via the wall mount or the stand (We have tried every option) - we even thought of suspending the camera from the ceiling.

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