No matter where I position the camera or reset it, there’s this halo on the left side of the screen. Any ideas or tips on how to remove it? Thanks!
@Juan Can you try a hard reset again of your camera? I've included instructions on a hard reset here. If possible, can you place the camera in another room and plug your camera into an alternate stand or micro USB c.
There is a camera lens cover - make sure you've removed it.
Let me know if those troubleshooting steps resolve the white ring.