Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
Speaker on both wall mount and flex stand isn't working
Hello,
My camera and app work just fine, but I can't use the music or voice/microphone features on either my wall mount or my flex stand.
When I first bought the camera it was working just fine, a while back it started to work on some days and not on others. We were told to wait for an app update but nothing happened afterwards.