Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.


You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

Nanit Tips & Tricks - Breathing Band Tip from a Nanit Parent

Has your little one figured out how to undo the velcro on the breathing band and remove it? Here's is a tip from @ashley_evans2020

"When baby gets old enough to undo the velcro (6 months for me) flip the band backward. We also put the camera on the multi-stand and use it as a camera to watch the dog."

Share your tips and tricks below!

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