Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.

You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

Sleep quality nanit dashboard

edited March 2022 in Camera + App 3 comments


Does anyone monitor sleep quality on the dashboard. My son is in bed from 7 to 7 with no wake ups so to me that's 12 hours of sleep. When I look at the dashboard though it shows usually only 8 to 9 hours of sleep. Anyone else have this?

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