Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to [email protected] or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
Data collection by default?
is the data still being collect from every camera by default? If the camera is not on the crib, is the data still collected? Is there a way to opt out?
as per GDPR we should have an option to get my baby’s data removed. How to access that option?