Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
Bug going across camera
This is so strange when I am in my babies room I don’t see any fly or moth flying around but on the camera I keep seeing a big fly by. Any advice of what I can spray in the room to kill this bug? It’s just so weird I can’t ever see the bug in person.