Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.

You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to [email protected] or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday).

No Sound from Nanit

edited October 2022 in Camera + App 1 comment

I am trying to listen to my son when he is napping but no sound is coming through, I tried to restart camera, I tired different device but same issue. I am wondering how to fix it since I rely on the nanit at night


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