Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.


You also have the option to contact the Nanit Support Team by completing the contact us form, emailing to [email protected] or dialing 1-866-696-2648 to open a ticket. The support team is available from 11 AM-9 PM EST on weekdays (Monday to Friday) and 12-9 PM EST on weekends (Saturdays and Sundays).

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Iphone 14 connection issues

in Camera & App 16 comments

I recently got the new iPhone and for some reason it just won't connect to the Nanit cam. Other devices at my home are working fine (iPad, iphone 12 with ios 16). Any one else facing the same issue?

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