Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.

You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

Nanit Pro with a small crib?

edited September 2022 in Camera + App 1 comment

Hey all. Looking at purchasing a Nanit Pro but will be using it (initially) with a smaller crib next to the bed. As a result, the Nanit Pro floor stand can't be positioned on the long side of the crib since the bed is there, and will be placed on the short side of the crib.

Looking at the spec and details, it suggests that it has to be placed on the long side and won't work well if its on the short side as the orientation will be out and you get false alerts?


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