Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.

You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).


edited March 2022 in Camera + App 1 comment

I paid a lot for this camera for my daughter. Now she is having to pay a amount to just look back to see what happened during the day when she is gone. now she is having to pay for the past memories. this was not the case when we started with the Nanit. what

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