Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
My notification are no longer working
I use to get notification when my baby moved or cried and now I no longer get that. I have looked to make sure my setting are right and the sensitivity and that is all the same it’s always been… please help. I just eanna make sure my baby is comfortable at night