False Alert


We’ve had the Nanit for almost 6 months. Tonight we got our first alert. It just says “sound detected” on the video description. I’m not even sure there was no breathing detected, or it was a system glitch because it doesn’t say “Red Alert” or anything specific. I reported it as false, and I hope to get answers. Very nerve racking.


  • NanitJessica
    NanitJessica Community Moderator, Nanit Team

    Hi @Rodriguezfamily,

    Thanks for posting here. If you received a notification saying sound detected, you might have audio detection enabled. You can change the sensitivity settings or turn it on/off. Audio/sound detection is different from Red Alert. You can learn more about them here:

  • My comment isn’t about sound being detected; it’s about the Nanit setting off an alarm, presumably the Red Alert, but it only saying “sound detected” on activity, so I don’t know if it was in fact a red alert or it was just some random alarm/ system glitch.

  • Hello,

    The other night, the Nanit set off a loud alarm. I’m not sure if it was a Red Alert because it just shows up on activity as “sound detected, not as Red Alert. But it was definitely a loud alarm set off by Nanit. Glitch, perhaps?

    Thank you!

  • NanitJessica
    NanitJessica Community Moderator, Nanit Team


    Let me have the support team look into that alert further for you since you mentioned that you reported the alert as false. I've created a ticket for you so the support team should be reaching out to you via email as soon as they can!