Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to [email protected] or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday).
Sleep Insight Metrics Struggles
Is anyone else struggling with realizing the benefits of the Insights sleep summaries? Our baby is 6 weeks old and we have yet to have anything but a “fine” night, even when I thought we had a pretty good one :(… We do well with sleep onset, but we’ve never hit the goal for time asleep/sleep efficiency, and I’m really