Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.


You also have the option to contact the Nanit Support Team by completing the contact us form, emailing to [email protected] or dialing 1-866-696-2648 to open a ticket. The support team is available from 11 AM-9 PM EST on weekdays (Monday to Friday) and 12-9 PM EST on weekends (Saturdays and Sundays).

Parent confidently. Be a team. Conquer self-doubt. Join Parent Like a Pro Summit 6/1-13, with expert sessions + more!
Details and RSVP information here


-Strive for a Parenting Partnership (Keynote 6/7 @ 7PM EDT)
-Fight parental burnout (AMA through 6/7)
-Analyze your Nanit data for family wellness (AMA through 6/7)
-Conquering Self-Doubt 
(6/13 @ 7PM EDT)

Sleep Insight Metrics Struggles

edited March 2022 in Camera & App 3 comments

Is anyone else struggling with realizing the benefits of the Insights sleep summaries? Our baby is 6 weeks old and we have yet to have anything but a “fine” night, even when I thought we had a pretty good one :(… We do well with sleep onset, but we’ve never hit the goal for time asleep/sleep efficiency, and I’m really

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