Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
It's just me or is this just a glorified nanny cam?
I've purchased the full system. The camera, the wall adapter, the tripod, the stand, swaddles, bands & the sheets. In total, up to USD$1,000 considering I shipped overseas.
Initially very impressed with the system, our firstborn (preemie) needed constant care and this helped a lot. So much that I invested extra on the Unlimited tier account.
Started using the service, finding the insights & statistics really helpful to plan ahead feeding times, and our own nap windows. We use 2 cribs daily, one in our bedroom and one in the living room (daytime). Plus I'm preparing his own room. So the idea was to use the tripod in our bedroom, the wall adapter in his room