Nanit is sending sound notifications but no sounds??

edited July 2022 in Camera & App 5 comments

The past 2 nights my app has alerted me of sounds every hour or so overnight but when I replay the video, there's no sound. Sensitivity is on the lower end... why is this happening? Our camera has also disconnected twice in the last 4 days and we've had to unplug and plug back in... not sure if they are related.

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