Temperature and humidity feature has not worked

ikaarinaa
ikaarinaa Member
edited July 12 in Camera & App

Since we got the Nanit, the temp and humidity feature has not worked. We did trouble shoot as indicated but still does not work.

Answers

  • NanitJessica
    NanitJessica Community Moderator, Nanit Team

    Hi @ikaarinaa,

    Thanks for posting on the community. With your temperature and humidity not working, try removing your Nanit camera from the stand for about three minutes. Make sure to check that the connection ports don’t have any debris. Then firmly plug your camera back into the stand.

    While your camera is booting up, try uninstalling the Nanit app, rebooting your phone device, and reinstalling the app.

    If the issue still occurs, please reset your camera by following the steps here: How do I reset my Nanit camera?